When users start a conversation with your bot for the first time, the Welcome message is the first message they see.

It’s like a classic recipe, but you can’t add user triggers, only bot answers.
You can find this recipe in the Essentials default folder .

We recommend that your Welcome message includes a greeting and an explanation of what your chatbot's purpose. 

You should also add a couple of buttons to get the conversation going, and even direct users to a main menu of options.

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