To dissociate your Facebook account from your ItsAlive account, simply go through the same steps that you would if you had forgotten to accept permissions:

From any page on Facebook, click on the down arrow in the top-right corner and click on Settings.

Then navigate to the Apps tab and proceed to removing ItsAlive from the list of applications with permissions to your account.

From this point, you can proceed to relinking your chatbot to another Facebook account from the platform! If you experience any further issues, please don't hesitate to contact us.

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