When users start a conversation with your bot for the first time, the Welcome message is the first message they see.
It’s like a classic recipe, but you can’t add user triggers, only bot answers.
You can find this recipe in the Essentials default folder .
We recommend that your Welcome message includes a greeting and an explanation of what your chatbot's purpose.
You should also add a couple of buttons to get the conversation going, and even direct users to a main menu of options.